Wells Fargo customers experience issues with online banking, mobile app

08 February, 2019, 14:10 | Author: Patty Hardy
  • Wells Fargo Outage: Website, App Down and Not Working, Gateway Error

Frustration was high for customers who could not use Wells Fargo's credit cards, ATMs, website, or app on Thursday due to a power outage at a server facility.

The company on Twitter apologized to its customers and asked for patience while it once again sorted out the issue. Customers responded to Wells Fargo on Twitter, some threatening to take their business elsewhere.

Wells Fargo was hit by a major outage Thursday morning, leaving customers' funds frozen for hours. On Feb. 1, the company also reported an outage.

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'We're experiencing a systems issue that is causing intermittent outages, and we're working to restore services as soon as possible, ' the firm added in a follow-up tweet. We apologize for the inconvenience. When the fire department got there, though, they found no evidence of a blaze.

The bank did not say what the facility was or when systems will be up and running.

The Wells Fargo logo is seen on a sign outside of a Wells Fargo Home Mortgage branch office March 20, 2007, in San Francisco, California. It is baffling that a single incident has set off such a chain reaction that it knocked out the entire internet-facing infrastructure of the bank.

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