You shall not patch! Microsoft has blocked the new Windows 10 update

10 October, 2018, 14:55 | Author: Patty Hardy
  • Microsoft can recover lost files Windows 10 October 2018 Update - But You Need To Call Them

Cable also identified another file deletion scenario involving redirection of Known Folders to OneDrive storage whereby contents of the original default directory were erased if they weren't moved. However, that didn't go quite well, as many problems began arising for users who were updating to the newest version of Windows 10.

Microsoft missed the bug despite users filing reports in its Feedback Hub, since the number of total reports of file deletion was too low to trigger a quicker response by its engineers.

"To help us better detect issues like this, today we have enabled a new feature in the Windows Insider Feedback Hub", stated the blog post.

Microsoft added code in the October 2018 update that would make sure these empty duplicate folders were removed.

In a blog post, Microsoft said the affected population was low - "one one-hundredth of one percent" of people who installed the update experienced data loss, the company claims.

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According to Cable, the bug was related to how Windows handled a feature called Known Folder Redirection (KFR), in which "known folders of Windows including Desktop, Documents, Pictures, Screenshots, Videos, Camera Roll, etc." are reassigned to different locations on a machine's hard drive. Alternatively, you can manually download these files from Microsoft Update Catalog. "Based on feedback from users, we introduced code in the October 2018 Update to remove these empty, duplicate known folders".

Microsoft says that the new Windows 10 release is available to Windows Insiders for the time being, with a broad rollout to follow, assuming there won't be any issues with the new version.

This fixed version of the Windows 10 October 2018 Update is first being made available to Insiders for final testing and after analyzing the feedback and data from the Insider community, Windows 10 October 2018 Update will be re-released to the general public soon. However, it is holding back on releasing the new operating system generally until further testing is completed. If KFR had been previously enabled, intentionally or by mistake/automatically, but the files remained in the old location instead of being moved to the redirected location, they ended up being deleted.

The fixed versions of Windows are getting floated in Microsoft's Windows Insider Program, which is a program for software testers.

As for users that were affected, the firm says that "Microsoft Support is assisting customers and trying to recover data" and that this support can also be offered by the retail support services in-store.

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